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  • Some newsgroups seems to be expiring very quickly, why?
  • Do I have to use a newsreader to access your newsgroups?
  • How do I cancel my account?
  • Do I have to have a credit card to sign up?
  • How will your charge appear on my credit card statement?
  • Some articles that I post from anonymousnewsfeed.com do not seem to    propagate to other news servers, why?
  • Is there a download limit?
  • If I want to upgrade my subscription or change the credit card I am using with   anonymousnewsfeed.com, what do I need to do
  • I am getting a "502 Authentication Error." What does this mean?
  • What is the POP3 and/or SMTP address?
  • Where can I find more informaion about Usenet?
  • I'm getting an AUTHENTICATION FAILED message
  • What are the daily limits for posting?
  • What is the number of simultaneous connections that are allowed.
  • Are the Silver and Gold Servers the same as the Power Servers?
  • What happens if I cancel my account immediately or anytime after subscribing?

    More Usenet Help Here

     

    AOL Help

    Q: Some newsgroups seems to be expiring very quickly, why?

    A:The rate of article expiration will vary by group and will depend on the amount and size of new articles coming in. This is especially true for binaries groups. We do not set limits on retention time, the only limitation is the amount of disk space available.

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    Q:Do I have to use a newsreader to access your newsgroups?

     

    For the Silver and Gold package, you can access Usenet via our Web Browser Gateway.

     

    For the Power Pages, you can only access with a newsreader
    We have a new Web Browser being beta tested and will be available soon.

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    Q:How do I cancel my account?

    A: Go  HERE and follow the instructions. It's that easy .

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    Q:Do I have to have a credit card to sign up?

     

    A: No, you can also pay by PayPal. We have discontinued online checks for the time being, due to the high (nsf )returns .

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    Q:  How will your charge appear on my credit card statement?

    A: All our credit card charges are processed by CCBILL. To protect your privacy, any charges will discreetly appear as CCBill.com *TBM newsfeeds on your credit card statement.

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    Q:Why are there articles missing in the binaries newsgroups?

    A: This can happen for several reasons. The most likely is that some of the articles (or parts of articles) were filtered out as spam before they reached our servers. We do not filter any incoming articles on our binaries servers, everything we receive from our upstream is posted. Many news servers limit the maximum article size and if any articles are in excess of that size the server will cancel it automatically and it will not propagate out. Also, all news servers have the right to filter out anything that passes through their server. Keep in mind that usenet was designed to carry only plain text, not large binary files. Processing binary articles places twice as much strain on the server as plain text articles do. For these reasons no guarantee regarding completeness of binary articles is expressed or implied by anonymousnewsfeed.com.

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    Q:  Some articles that I post from anonymousnewsfeed.com do not seem to propagate to other news servers, why?

     

    A: Another news server may be canceling them . We can take no further responsibility for articles not propagating once they have been sent to our upstream servers. Another reason could be if you have a record of abuse on our servers your posting access may have been disabled. Once your posting access has been disabled due to posting abuse it will never be restored, so don't even ask. Nor will we issue refunds for this reason.

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    Q: Is there a download limit?

    A: Yes, the Silver and Gold Packages are limited to two(2)GIG per day.

    The Power Package is either 10GB or unlimited, depending on your subscription. They are available on our subscribe page.

     

    NOTE:anonymousnewsfeed.com may curtail excessive continuous downloading usage of Unlimited accounts. anonymousnewsfeed.coms' Unlimited account does not constitute a dedicated connection. If a customer appears to be unable to maintain a reasonable use of the service, anonymousnewsfeed.com may cancel, suspend, or decline to renew service for that customer without notice. It is within anonymousnewsfeed.coms' sole discretion to determine what comprises unreasonable use. For more information, please read our Terms and Conditions before subscribing.
     

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    Q:If I want to upgrade my subscription or change the credit card I am using with anonymousnewsfeed.com, what do I need to do?

    A:Go to our subscribe and cancel your current account. Wait until your current subscription period expires and you can no longer login then sign up a new account with the new credit card information.

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    Q:   I am getting a "502 Authentication Error." What does this mean?

    A: A "502 Authentication Error" means that you may have typed your username and/or password incorrectly.
     


    Q: What is the POP3 and/or SMTP address?

    A: anonymousnewsfeed.com does not provide E-Mail account with the Usenet services.

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    Q:Where can I find more information about Usenet?

    A: Go to usenetservices.com. Everything and anything about Usenet can be found there

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    Q:  I'm getting an AUTHENTICATION FAILED message

     

    A:  First, check that you entered the correct username and password.  If you forgot your username and/or password, email  webmaster@anonymousnewsfeed.com about your problem and we shall resend your username and password to your registered email.   Unfortunately, we cannot send this info to a different email because there is no way for us to authenticate your request.

    If you are sure about your username and password, then the error may be because your account exceeded the allowed number of simultaneous logins.  Also, some Usenet newsreaders do not disconnect cleanly, in which case you may have to wait a few minutes before your account is cleared.


    Q: What is the number of simultaneous connections that are allowed?

    A:

    • Main package = 8 connections
    • Power package = 10 connections
    • Web package = 3 connections

       

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    Q: Are the Silver and Gold Servers the same as the Power Servers?

    A: No, The Power servers are completely separate from the Gold and Silver servers with different server addresses.

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    Q: What happens if I cancel my account immediately or anytime after subscribing?

    A: Your account will expire at the end of its current term and no further charges will apply unless you re-subscribe. For our terms and policies, please read our
    disclaimer before subscribing.

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  • For any other questions, please contact support@anonymousnewsfeed.com
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